Core Concepts

Understand the concepts behind SixDegree's infrastructure intelligence platform.

Platform architecture

OntologyThe schema and relationships that define how entities connect in your infrastructure.Entities & RelationshipsThe building blocks of your knowledge graph. Accounts, subscriptions, tickets, vendors, services, and more.

AI capabilities

ToolsEntity-bound operations that retrieve real-time data (open opportunities, tickets, incidents) and take actions (escalate a ticket, post a message).Rules & RelationsDefine how entities relate to each other. Automatically infer relationships from patterns, or explicitly map specific entities together.

Automation and control

AgentsSaved, named AI specifications with autonomy tiers, scope, and blast-radius budgets. You reuse them, watch them run, and they stick around.TriggersFire agents on events, cron schedules, or HMAC-verified webhooks from external systems.ApprovalsHuman-in-the-loop gate for agent writes. MFA step-up required for destructive actions.Built-in ToolsPlan, memory, ontology queries, aggregate, calc, display, render_pdf: available to every agent regardless of integrations.

Extensibility and operations

MoleculesExtensible plugins that provide five capabilities: discovery, AI tools, skills, visualizations, and shipped agents.Users & InvitationsEnvironment membership, role changes, invitations, soft-revoke, and lifecycle email notifications.

Key principles

Your business as a graph

SixDegree models your business as a knowledge graph. Entities like accounts, subscriptions, tickets, and the services behind them are connected by relationships such as owns, renews, escalated_to, and depends_on. That structure shows you how things connect, so you can trace what a change will affect, from a support escalation to the revenue it puts at risk. The chat interface lets you query everything in plain language, and automated discovery keeps the graph synced from your sources.

Continuous discovery

Molecules discover and update your graph in real time. Synchronization runs on schedules you set, with support for Salesforce, Zendesk, Stripe, NetSuite, GitHub, and many other services. You can add custom integrations, and incremental updates keep API usage low while the graph stays current.

AI-native platform

SixDegree was built for AI from the start. You ask questions in plain language over the MCP protocol, and the platform answers with the context of your own business. Add your own tools and integrations as you need them. Self-hosted deployment keeps your data private when that matters.